I was taking this tour with my kids and unfortunately was running late to the bus meet up spot, I called and was able to beg and plead with the guide to wait for us for 8 minutes past the time of departure. I was very apologetic, and basically in tears when we entered the bus. I was expecting that the guide was upset but honestly never would have expected to be put on blast over the loud speaker... the guide heavily put emphasis on being on time to respect everyone, that she went on aggressively for several minutes about how important timeliness is. I'm aware that my being late caused a disruption but the way it was delt with was unprofessional, rude, and honestly just confusing. Some people are here for a first time, we don't know everything about the area or have control over cabs canceling and not showing up. Being strict is one thing but being rude and hurtful for the sake of it is just nasty.
Good bus and driver. The guide was clear, helpful an sweet. Felxibility to help the tourists when city traffic was difficult due to an accident in our way back
We just wanted to walk around Pisa and got to do that
Giordano was a super friendly and motivated guide, who told us a lot about Pisa and Tuscany, and other places worth mentioning there, and also gave us special tips. The whole thing in fluent English, Spanish and also a little German :) Thanks also to bus driver Giovanni!
You had better contact Akash Asija (Headout) before we take further actions with our terrible terrible Headout tour experience. My wife and I are looking for compensation for an entire day lost in Florence (last day) due to poor poor execution of the "Florence to Pisa" tour on Sept 5, 2024. Sincerely Very Upset Costomer
Seeing the tower
It was a very easy process to find our guide and get on the bus. They were very communicative and provided easy instructions. The bus to Pisa was nice and spacious and good AC. Our tour guide Ricardo once we arrived to Pisa was very knowledgeable, and had a great sense of humor. As expected, Pisa was a magical experience that my family will take forever. Great experience with Headout .
THe trip was basically a round trip bus ride. Our guide was very pleasant, but we didn't book the tour or the bell tower. We still recommend it for what it was for us.
Very nice tour and great experience. The coliseum tour could’ve been better if guide (who was very good overall) spoken better English. I couldn’t understand everything
We took the Tuscany Country Side and Leaning Tower of Pisa Tour from here and I really recommend it beacuse of teh excellent feel and great value it gave us.
With a proffessional guide at our disposl. we learnt so much through out our excursion. It was fun, exciting and a great learning experience for us all.
Being the most famous excursion it was so difficult getting bookings. Gladly this website gave us a good deal and made our trip really worth it
Very well organized and everything ran on time. We were unlucky as the Church was closed until 1:30am so we had little to no extra time. Guide was very good, JENNIFER was cheerful and knowledgeable. Great experience. Thank you!
Everything is beautiful! Dream day!!!😊 All of Florence is beautiful and Pisa is magical!!!
Pisa is a lovely place to see. The drive was awesome. The monuments are very well maintained.
Everything was fantastic from our host to the driver.. everyone!!!
The bus trip through the countryside was lovely and the tower was amazingly beautiful
Aaron was a great host and the driver Andrea was great as well,the trip was fantastic and a wonderful experience!
Must-visit place! Definitely recommend Headout for booking
Very clear communication from the point of purchase to the pick-up.
Its reliable
Inclusions
Staff assistance at the meeting point
Round-trip transfers from Florence
Air-conditioned coach with Wi-Fi onboard
Licensed tour escort
Free time to explore Pisa on your own (as per option selected)
Guided walking tour of Pisa (as per option selected)
Exclusions
Very good experience, time was short, but it was a super good choice for our last day in Florence. But it was a super good choice for our last day in Florence. Both Cristiana (monitor) and Alejandro (driver) very kind and dedicated people, the attention is incredible. Sara, who was a local monitor in Pisa was very kind, she gave us a lot of information and took the time to explain everything in different languages.
Guide was informed and cared about our experience
We waited for this trip so much. Pisa was my dream. But i couldn't expect that it will turn out as an awful trip. The support team told us that at 5.30pm they will be at the gates. We were there at 5.30pm, but there wasnt anyone. Then we decided to go to the tour bus parking spot. It wasnt easy to find that place. Finally we found that parking. But we wasnt able to find our bus. We walked through that parking for several times. And asked almost everyone about our tour bus and about the team. Even there were very kind tour (i forgot their name). Their guide suggested to take us back to Florence if they had free places. They really helped us. The guide's name was Sarah. We ended up taking bus to the train station and buying a train ticket. I can understand if there was 1 person late or lost. But if i had 3 people lost in my team, as a guide i would be nervous. Short from long, if I could I would like to rate it 0
Inclusions
Guided walking tour of Pisa
Round-trip transport from Florence
Licensed tour escort on board
Entry to the Cathedral of Pisa
Entry to the Leaning Tower of Pisa (if selected)
Two icons, one journey: Discover Pisa’s marvels and Manarola’s coastal charm in a seamless day trip.
Inclusions
Full-day trip around Pisa and Manarola
Expert English and Italian-speaking guide
Pick up from La Spezia
Round-trip AC bus transfers
Free Wi-Fi onboard
Entry to the Leaning Tower of Pisa (if selected)
Entry to Pisa Cathedral (if selected)
Tour offers with a variety of activities
It was very well organized. The guide, Luciano, was very professional
Nice experience and very varied
We absolutely loved the locations! It was easy to get our tickets, they had a good mix of free time, wine tasting and lunch and the option of a walking and cathedral tour in Siena. The tour guide did a really good job of managing a large group but it was a mission to get such a large group all back at the same time which was frustrating. Nice tour but if you don't like large groups, rather visit the locations on your own.
I really liked the places we saw
An incredible trip! Beautiful landscapes, very nice lunch experience.
A complete Tuscan adventure with iconic sights, optional lunch, and wine tasting.
Inclusions
Full-day tour of Tuscany, Siena, San Gimignano and Pisa
Expert English, Spanish, Italian, Portuguese, or French-speaking guide
Round-trip transfers from Florence by GT coach
Typical Tuscan lunch with drinks (optional)
Wine tasting (optional)
Exclusions
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
You can cancel these tickets up to 48 hours before the experience begins and get a full refund.
Book now without paying anything. Cancel for free if your plans change.
Our guide Anastasia was very interesting, and made it easy for us to get useful information about schedules and meeting points. Our driver Cosimon was top-notch on the road. We kept to the timetable without stress: very well organized and a comfortable bus that allowed us to catch up between sites: a superb visit!
The guide was excellent. She was very informative and clear in her instruction. The bus driver was a safe driver. However, the amount of time allotted per location was insufficient. It was always a rush to get to see everything...with the exception of Pisa. Between San Gimignano and Siena, the air conditioning stopped working. Would the maintenance on the buses not be done before the beginning of the summer and busy tourist season? Needless to say, the ride was very uncomfortable. I will not be recommending this company to any of my friends.
We absolutely loved the locations! It was easy to get our tickets, they had a good mix of free time, wine tasting and lunch and the option of a walking and cathedral tour in Siena. The tour guide did a really good job of managing a large group but it was a mission to get such a large group all back at the same time which was frustrating. Nice tour but if you don't like large groups, rather visit the locations on your own.
See Pisa, San Gimignano & Siena in a single day—iconic sights, Tuscan charm, and a hearty lunch.
Inclusions
Exclusions
Luberne
Christina